The location of this hotel is extremely convenient to reach the Amtrak and light rail station. In addition, it is in short walking distance to the KeyBank Center. The staff was extremely polite and the room impressed me, as I wasn't expecting something so expansive. This more than makes up for any issues I had during my stay.
Jimmy
2025년 3월
It was close to everything we wanted to see and do. I would highly recommend putting grab bars in the shower. There used to be no actual seat and the floor was a little slippery so a grab bar could avoid a serious injury. My husband fell in a similar shower in Punta Cana last year and dislocated his shoulder. It was not a good experience. Other than that I loved the convenience of the fridge and coffee maker. I would recommend your hotel but would have liked to get a senior’s or AAA rate which didn’t come up when booking. We could only afford to stay one night but would have preferred two. Thanks
Donna
2024년 2월
Check in was quick and convenient, the staff member who checked us in (I think her name was Kiki) was friendly and answered all of our questions. The tv in our room wasn’t working and on our way out for dinner we mentioned it to the staff at the front desk. We returned to a note saying he couldn’t fix it, but they gave us a 30$ breakfast credit which was an unexpected surprise. I will absolutely be staying here the next time I attend an event at KeyBank center.
Maggie
2024년 3월
Everything was great! Room, staff, location, etc.
Kelsey
2024년 4월
The location is perfect for event at the KeyBank Center. Did pre check in from the email they sent and our room was ready when we got there at 2:40. Fridge was already plugged in which was great. Was also able to get a parking spot so that was great too.
Alexis
2024년 3월
Did not have it.
Edward
2024년 12월
Didn’t get to try breakfast. We went down to the cafe and seen the prices and decided to go eat at a sit down diner.
Autumn
2025년 3월
This hotel was very very clean, people cleaning all the time whole we were there. Wonderful to see. Staff was very helpful and accommodating. Location was great, parking was great!
Rebecca
2025년 4월
The location is perfect. It's a 4 minute walk to the Key bankcentere, perfect for a hockey game. There is a great pizza place attached to the hotel as well. The beds are so comfortable. The shower was huge, and there were bottles of built-in body wash, shampoo, and conditioner. The room is a great size and has a mcirowave , fridge, and coffee maker. They have an exercise room, hottub , pool, and onsite parking .There is a bar in the lobby and a starbucks. . Would definitely stay here again.
Serena
2023년 4월
The room was great. My daughter loved she had her own t.v. in the bedroom. Hotel was doing some work on some of the floors but you couldn't even tell. No mess , no noise, no construction smells or dust. Staff was extremely friendly. The bistro was great. The cook and kid at the counter were very nice.
Tammy
2023년 4월